FAQ
FAQ
Orders & Shipping
How long does shipping take?
Most orders ship within 1–3 business days.
Most orders ship within 1–3 business days.
Pre-Orders & Back-orders take approximately 6 weeks to fulfill.
Delivery times vary by location:
Yes, we offer free standard shipping on all orders over $100 within the United States.
- United States: (Standard) 3–7 business days, (Express) 1-2 business days
Yes, we offer free standard shipping on all orders over $100 within the United States.
Can I track my order?
Yes. Once your order ships, you will receive a tracking number via email.
Yes. Once your order ships, you will receive a tracking number via email.
Do you ship internationally?
No, meffrey.com ships to domestically in the U.S.
No, meffrey.com ships to domestically in the U.S.
Returns & Refunds
What is your return policy?
Please see our Returns & Refund policy
Please see our Returns & Refund policy
Payments & Pricing
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Shopify Pay.
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Shopify Pay.
Are my payment details secure?
Yes. All payments are processed securely through Shopify Payments. We do not store your credit card information.
Yes. All payments are processed securely through Shopify Payments. We do not store your credit card information.
Products & Sizing
Are your products authentic?
All products sold on MEFFREY.COM are 100% authentic and sourced directly from trusted partners.
All products sold on MEFFREY.COM are 100% authentic and sourced directly from trusted partners.
How do I find the right size?
Meffrey headwear is made by the most popular mesh, snap back manufacturer in the country. Sizes are adjustable.
Meffrey headwear is made by the most popular mesh, snap back manufacturer in the country. Sizes are adjustable.
General
I have a question that isn’t answered here. How can I contact you?
You can reach our customer support team on the Contact Page
You can reach our customer support team on the Contact Page